Pay an invoice
There are a number of ways you can pay your invoice. Please note that for regular collection services we invoice our customers every four weeks in arrears.
Ways to pay invoice
Direct debit
For customers receiving a regular collection service, Direct Debit is the easiest and most convenient way to pay your invoice. Just contact us to set one up.
Online payments
To make a payment online using either a debit or credit card, please visit our secure online payment service (opens new window) and select Customer Accounts. Please make sure you have your invoice number ready.
By telephone
Call our 24-hour payment line on 01243 534880 to make a payment using either a debit or credit card. Please make sure you have your invoice number and card details ready and follow the automated instructions.
Telephone banking or BACS
Please refer to the details available on the back of your invoice.
Sign up to paperless billing
Many of our customers receive invoices via email instead of a traditional paper copy. This saves time, is more secure and helps reduce the impact on the environment. If you would like to sign up to this service simply contact us and a member of the team will ensure future invoices are sent to your chosen email address.
Invoice queries
For invoice queries or if you have difficulty paying an invoice please contact us. We are here to help.
Can't find what you are looking for?
If you would like to speak to one of our representatives, call us on 01243 534617. Alternatively, you can email businesswaste@chichester.gov.uk.
If you are a resident making an enquiry about household waste and recycling collections, please visit the Rubbish and recycling.
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